Best Auto Repair, Willmar

CONTACT US

Call us for all your car needs! 320-214-7077

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CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

ASSOCIATIONS

  • Auto Value CSC - Certified Service Center
  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • AASP (Alliance of Automotive Service Providers)
  • IATN (International Automotive Technicians' Network)
  • IDENTIFIX
  • Mitchell1

Testimonials

  • Knowledgeable & Friendly
    Car & Truck Care, near Willmar
    Luke was great to work with, I have always past by their shop on the way home, but never needed to stop, Until my kids GMC threw a belt on the way home from school. They called the next day with an estimate and was ready when promised. Thank you for the great service!
    reviewicon, 01/17/2020

  • These guys are great! you could not ask for better mechanics and certified also! Very honest! Nice, too!
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  • I've been going to Nick and Luke for about 7 years. They're priced right and have never tried to "up sell" me on other things that are wrong with my vehicle like other people have in the past. I highly recommend them!
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  • Friendly, affordable, efficient! Professionals!
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  • Honest dependable and professional service.
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  • Very helpful guys. Extremely knowledgeable. Reasonable prices. Wish they were open Saturdays but you can't have everything.
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  • Nick and Luke are wonderful people to work with. Very honest.
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  • Solid work++
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  • Such great, friendly service. I lived in Bemidji for 29 years and went to R and D all those years. Never had to worry about quality of service. I feel the same way about Automotive Repair Specialists.
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  • Was fast and friendly.
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  • My guys! What can I say, but Nick & Luke are the best in town!
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  • Always great!
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