Best Auto Repair, Willmar

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Call us for all your car needs! 320-214-7077

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INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 320-214-7077 or make an appointment online!

ASSOCIATIONS

  • Auto Value CSC - Certified Service Center
  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • AASP (Alliance of Automotive Service Providers)
  • IATN (International Automotive Technicians' Network)
  • IDENTIFIX
  • Mitchell1
  • Car Care Aware

Testimonials

  • reviewiconKnowledgeable & Friendly
    Car & Truck Care, near Willmar
    Luke was great to work with, I have always past by their shop on the way home, but never needed to stop, Until my kids GMC threw a belt on the way home from school. They called the next day with an estimate and was ready when promised. Thank you for the great service!
    , 01/17/2020

  • reviewicon
    These guys are great! you could not ask for better mechanics and certified also! Very honest! Nice, too!

  • reviewicon
    I've been going to Nick and Luke for about 7 years. They're priced right and have never tried to "up sell" me on other things that are wrong with my vehicle like other people have in the past. I highly recommend them!

  • reviewicon
    Friendly, affordable, efficient! Professionals!

  • reviewicon
    Honest dependable and professional service.

  • reviewicon
    Very helpful guys. Extremely knowledgeable. Reasonable prices. Wish they were open Saturdays but you can't have everything.